Website & Service Terms

Agreement and scope

By using this website, submitting a request or purchasing a Clicklots service, you agree to these terms. If you act for a business, you confirm that you have authority to bind it.

A signed proposal, order form or separate service agreement may contain additional or different provisions. If there is a conflict, the account-specific written agreement takes priority for that service.

Our services

Clicklots may provide strategy, content creation, design, scheduling, publishing, reporting, account support and related digital services. The exact scope, platforms, content volume, review process and timing are defined in the selected plan or written proposal.

Social platforms and third-party services operate independently. Features, permissions, reach, availability and rules can change without our control.

Client responsibilities

You must provide accurate information, timely feedback, usable brand assets and necessary access or permissions. You are responsible for confirming that supplied claims, prices, offers, reviews, imagery and business details are accurate and lawful.

You must not ask us to publish unlawful, misleading, infringing, discriminatory, harmful or platform-prohibited material. You remain responsible for products, services, fulfilment, customer interactions and regulated claims made by your business.

Content review and publishing

Where a review or approval process applies, you are responsible for reviewing content within the agreed timeframe. Approval may be express or follow an agreed standing approval process.

Reasonable corrections to factual errors will be handled under the applicable plan. Creative preferences, extensive revisions or scope changes may require additional time or fees. Publishing dates are targets unless expressly guaranteed in writing.

Fees, renewals and cancellation

Prices, billing frequency, minimum terms, renewal arrangements and cancellation rules are shown during signup or in your proposal. Taxes may be added where required.

Late or failed payments may pause work or publishing. Unless a written agreement says otherwise, fees already earned for completed or committed work are non-refundable. Cancellation does not remove amounts already due.

Ownership and licences

You retain ownership of materials you supply and grant Clicklots permission to use them to provide the service. You confirm that you have the rights needed to grant that permission.

After full payment, you may use final, client-specific deliverables for your business, subject to any third-party licence restrictions. Clicklots retains its pre-existing tools, systems, templates, methods and general know-how. Drafts and unused concepts are not included unless agreed.

Acceptable use and accounts

You must use the website and services lawfully, keep login details secure, and promptly tell us about suspected unauthorised access. You may not interfere with the website, bypass security, scrape protected areas, misuse forms or attempt to access another account.

Results and disclaimers

Clicklots aims to deliver professional and consistent work, but does not guarantee sales, leads, followers, reach, platform approval, search rankings or virality. Marketing results depend on many factors beyond content alone.

To the extent permitted by law, services are provided without implied guarantees beyond those that cannot legally be excluded. Nothing in these terms excludes liability that the law does not allow us to exclude.

Liability

To the extent permitted by law, Clicklots is not responsible for indirect or consequential losses, lost profits, lost data, third-party platform outages, account restrictions caused by client conduct, or inaccurate material supplied by a client.

Any aggregate liability arising from a paid service will be limited as stated in the applicable service agreement or, if none is stated, to fees paid for the affected service during the three months before the event giving rise to the claim.

Suspension, changes and contact

We may suspend access or services for non-payment, security risk, unlawful activity, serious breach or conduct that could harm Clicklots, a client or a third party. We may update these terms prospectively and will publish the new date here.

Unless an account-specific agreement states otherwise, these terms and non-contractual disputes are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Mandatory rights that apply in your country or US state are not excluded by this clause.

Questions about these terms can be sent to [email protected]. Your order form, invoice or service agreement identifies the contracting Clicklots entity for your account.