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Social media in real business context

Different industries need different reasons to follow.

Detailed guides connecting content strategy to the audience, buying journey, trust signals and opportunities within each type of business.

Industry
Knowledge
Audience Journey Trust Ideas
Strategy shaped around context
12 industries48 detailed strategy sections12 editorial plans72 targeted post ideas

Choose an industry guide

General principles.
Business-specific application.

Every guide covers the customer journey, recommended content pillars, meaningful trust signals, common mistakes and practical subject ideas.

01
Social media guide

Automotive

Automotive content needs to serve two timelines at once: customers actively shopping now and local drivers who may need a vehicle, service or trusted dealership later.

Read the industry guide
02
Social media guide

Home Services

Home-service content should make expertise visible before an urgent need occurs, then reduce uncertainty when a homeowner is deciding who to invite into the property.

Read the industry guide
03
Social media guide

Property & Real Estate

Property audiences need more than listings. They use social content to assess local knowledge, judgement, communication and whether an adviser understands their type of move.

Read the industry guide
04
Social media guide

Health & Wellness

Health and wellness content must balance accessibility with responsibility. It should make services and expertise easier to understand without turning general education into individual advice.

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05
Social media guide

Professional Services

Professional-service content makes invisible expertise easier to evaluate. It should show how the firm thinks, simplify important decisions and build confidence over a longer buying cycle.

Read the industry guide
06
Social media guide

Restaurants & Hospitality

Hospitality content helps people picture an experience. Food, rooms and facilities matter, but atmosphere, occasions, people and practical booking reasons complete the decision.

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07
Social media guide

Retail & E-commerce

Retail content should support discovery without reducing the feed to a catalogue. Customers also need inspiration, product understanding, brand personality and confidence in the purchase.

Read the industry guide
08
Social media guide

Beauty & Personal Care

Beauty and personal-care content should communicate skill, suitability and experience. Future clients want to understand both the possible result and how the appointment will feel.

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09
Social media guide

Fitness & Sports

Fitness and sports content works best when energy is supported by credible coaching, realistic progress and visible community—not generic motivation alone.

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10
Social media guide

Trades & Construction

Trade and construction content should make capability tangible. Buyers need to see workmanship, understand process and feel confident about reliability, safety and communication.

Read the industry guide
11
Social media guide

Education & Childcare

Education and childcare content must build understanding and reassurance while protecting privacy. Families and learners want to see the approach, values, people and experience behind the programme.

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12
Social media guide

Community & Nonprofits

Community and nonprofit content should connect everyday activity to mission and impact. Supporters need to understand the need, the work, the evidence and meaningful ways to participate.

Read the industry guide

Why industry context matters

The platform may be the same. The decision is not.

A customer choosing a physiotherapist, restaurant, contractor or vehicle is evaluating different risks, proof and experiences. Content becomes more useful when it respects that difference.

01Who needs to trust you?
02What are they deciding?
03What evidence helps?