Identify the business account
Provide the business name and authorised account contact.
Include the document reference
Send the invoice number, date or transaction reference shown by Clicklots.
Describe the discrepancy
Explain the charge, date, plan or account detail you want reviewed.
Protect financial information
Do not send a full card number, security code, bank password or login credential.
Wait for account verification
Support may need to confirm authority before discussing account-specific billing.
Important
Billing enquiries should use the official Clicklots support route so the request can be recorded and assigned correctly.