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Troubleshooting

Contacting Clicklots support

Choose the right support route and include the details needed for a useful response.

Clicklots
Help Centre
01

Use the official contact route

Open the Clicklots Contact page or the support option in the client area.

02

Identify the business

Provide the business name and an authorised contact email.

03

Choose the correct subject

Mark the request as content, publishing, access, technical or billing.

04

Add a clear reference

Include the post, platform, invoice or page involved.

05

Explain urgency accurately

Tell us about a scheduled deadline, active outage or time-sensitive offer without labelling routine requests as emergencies.

Important

Clear context helps the right person respond. Support will never need your password or one-time authentication code.