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Account and access

Who should own the social media accounts?

Protect business continuity by keeping ownership separate from day-to-day publishing access.

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Help Centre
01

Keep business ownership

The business should retain the primary ownership or highest appropriate administrative control.

02

Use named access

Give team members and service partners their own roles where the platform supports it rather than sharing one identity.

03

Document administrators

Maintain an internal record of who has access, why they need it and who can remove it.

04

Protect recovery routes

Recovery emails and phone numbers should belong to authorised business contacts.

05

Review access regularly

Remove former employees, expired agencies and unused integrations promptly.

Important

Clicklots access should support service delivery without replacing the business’s ownership of its own presence.